Frequently Asked Questions
Everything you need to know about your elite athletic gear.
How do I determine the correct size for my technical swimwear?
Technical suits are designed to fit very tightly for compression. We recommend using our size chart and measuring your chest, waist, and hips. If you are between sizes, we generally suggest sizing up for training suits and sizing down for competition suits.
What is the typical shipping timeframe for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your gear ready for an upcoming meet or race.
What is your return policy for performance equipment?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that technical competition suits must be returned in their original packaging and show no signs of being tried on in the water.
How should I care for my goggles to ensure they last?
To preserve the anti-fog coating, rinse your goggles in cool, fresh water after every use and allow them to air dry. Avoid touching or rubbing the inside of the lenses.
Do you offer team discounts for swim or triathlon clubs?
Yes, we have a dedicated team sales department that offers bulk pricing and customization for swim caps, suits, and apparel. Please contact our team sales alias for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay for eligible orders.